Support your customers.Powered by your team & AI.
SupportAI brings inbox, tickets, knowledge base, CSAT surveys, and AI agents into one workspace — with flexible plans that grow with your team.
Everything your support team needs
From first response to resolution — in one platform.
Unified inbox
Email and messaging in one place. Reply, assign, and track every customer conversation.
Ticket Kanban
Visual boards for support workflows. Create tickets from conversations and move work through stages.
Knowledge center
Articles, documents, and search — available on Premium and Unlimited plans.
CSAT surveys
Send customizable satisfaction surveys and track scores on your dashboard.
AI agents
Fuel-powered AI suggestions trained on your knowledge base and ticket history.
Team & roles
Fine-grained permissions for owners, admins, agents, and supervisors.
Pay for AI usage, not shelfware
AI agents consume Fuel — each unit equals 10,000 tokens. Buy packs when you need them; track balance in your workspace billing dashboard.
- Suggestions grounded in your knowledge base
- Starter Fuel included on Starter and Premium
- Top up anytime — no monthly AI commitment
Spark
10 Fuel
€9
100,000 AI tokens — light agent usage
Boost
50 Fuel
€39
500,000 AI tokens — active support teams
Turbo
200 Fuel
€129
2M AI tokens — high-volume automation
Simple, transparent pricing
1-month free trial on Starter and Premium. Scale with Unlimited for enterprise.
Starter
For solo operators getting started
- 1 user
- 1 Kanban board
- Shared inbox & tickets
- 1 AI agent (1 Fuel included)
Premium
For growing support teams
- Up to 5 team members
- 25 Kanban boards included
- CSAT survey & Analytics
- Knowledge base management (1 GB)
- 5 AI agents (5 Fuel included)
- Priority email support
Unlimited
Enterprise scale & custom needs
- Unlimited team members
- Unlimited Kanban boards & multi-workspaces
- CSAT survey & Analytics
- Scaling Knowledge base management
- Unlimited AI agents with custom AI Fuel packages
- Dedicated success manager
- SLA & onboarding
Ready to transform your support?
Create your workspace in minutes and start a 1-month trial.
Create your workspace