Last updated: June 2026
This policy describes how SupportAI handles information when you use the platform.
We collect account details (such as name and email), workspace content you create (tickets, messages, knowledge articles), and technical logs needed to operate and secure the service.
Data is used to provide support features, authenticate users, and improve reliability. AI features may process workspace content to generate suggestions within your configured boundaries.
Workspace data is isolated per tenant. Contact your administrator for data export or deletion requests applicable to your organization.